1. DOMESTIC SHIPPING (WITHIN INDIA)

    • ALL ORDERS PLACED WILL BE DISPATCHED WITHIN 2 TO 4 BUSINESS DAYS
    • ORNABLISS WILL NOT BE RESPONSIBLE FOR INCOMPLETE/INCORRECT ADDRESS
    • NORMAL DELIVERY TIME WITHIN MUMBAI  1-4 BUSINESS DAYS, OTHER CITIES 2-8 BUSINESS DAYS VARYING FROM LOCATION TO LOCATION
    • OUR OPERATING DAYS ARE MONDAY TO FRIDAY
    • ANY ORDERS PLACED ON FRIDAY, POST 2:00PM WILL BE DISPATCHED ON THE FOLLOWING WORKING DAY
    • WE DO NOT PROCESS ORDERS OR DISPATCHES ON SATURDAY/SUNDAYS
    • ORDERS ONCE PLACED CANNOT BE CANCELLED
    • THE TRACKING STATUS WOULD BE SHARED WITH YOU VIA AUTO EMAIL ALERTS

     

    INTERNATIONAL SHIPPING

    • ALL ORDERS PLACED WILL BE DISPATCHED WITHIN 3-5 BUSINESS DAYS
    • NORMAL DELIVERY TIME FOR INTERNATIONAL ORDERS WOULD BE 15-25 DAYS VARYING FROM COUNTRY TO COUNTRY
    • THE SYSTEM WOULD AUTO-CALCULATE THE SHIPPING COST BASED ON YOUR LOCATION
    • INTERNATIONAL ORDERS WOULD BE SHIPPED BY DHL / FEDEX / INDIA POST
    • WE ARE NOT LIABLE FOR THE CUSTOM TAXES LEVIED TO YOU BY THE LAW OF YOUR COUNTRY. YOU MAY NEED TO CONTACT YOUR LOCAL CUSTOMS OFFICE INCASE OF ANY DISCREPANCIES REGARDING DUTIES LEVIED ON YOUR PACKAGE
    • THE TRACKING STATUS WOULD BE SHARED WITH YOU VIA AUTO EMAIL ALERTS

     

    RETURNS / REFUNDS / REPLACEMENTS FOR DOMESTIC & INTERNATIONAL ORDERS

    • WE DO NOT FACILITATE A RETURN/REPLACEMENT POLICY
    • RETURNS ARE ACCEPTED ONLY ON THE BASIS OF DEFECT, DAMAGE OR DELIVERY OF A WRONG PRODUCT, NOT ON BASIS OF CHANGE OF MIND OR ANY OTHER REASONS
    • RETURN SHIPPING WOULD BE BORNE BY THE BUYER. THE RETURNED PRODUCT SHOULD REACH US WITHIN 7 DAYS FROM THE DATE OF DELIVERY WITH THE ORIGINAL PACKAGING
    • DEFECT, DAMAGE OR DELIVERY OF WRONG PRODUCT HAS TO BE REPORTED WITHIN 2 DAYS FROM THE DATE OF DELIVERY. THE COMPLAIN WOULD BE VOID AFTER 2 DAYS OF DELIVERY. (INCLUDING THE DAY OF DELIVERY)
    • INCASE OF ANY PRODUCT NOT ADDED TO YOUR ORDER, THE AMOUNT WOULD BE AUTO REFUNDED TO THE ORIGINAL SOURCE OF PAYMENT (THE SAME WOULD BE MENTIONED IN THE DISPATCH SLIP ENCLOSED IN YOUR PACKAGE. YOU WILL ALSO RECEIVE AN EMAIL INTIMATION FOR THE SAME)